Returns

For plain garments, and anything else that is NOT customised with your logo, we can offer a hassle-free returns service, just send the goods back to us within the 14 day period. 

We can only refund you for goods that are in their original, unused and preferable unopened condition.

We reserve the right to charge a 20% restocking fee where applicable.

FOR CUSTOMISED GARMENTS:
We cannot accept refunds on anything that has been printed or embroidered with your logo/s. We try our best to ensure everything that leaves us is correct, if we have made an error then we can discuss how we can resolve the issues. 

We send out visuals and PDF proofs for all orders that require customisation, so please check your emails and any attachments we send you carefully before approving them.

Call us if you have any questions: 0116 270 2783 Email: sales@cromwellsafety.co.uk